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Thanks to an organization created years earlier by the indigenous leader Manuel Quintín Lame (1880–1967), the group had the support of many indigenous communities in the region of the Valle del Cauca, Huila, Tolima, and parts of the departments of Meta and Caquetá Department.
Since its creation, the airline has performed many public services on behalf of the Colombian people, having provided service during crises in the country's history, as was the case of the Huila and Cauca earthquake of June 6, 1994, when SATENA performed search and rescue operations, airlifted local residents, as well as transporting needed medicines, foods and aid in general to the site of the tragedy.