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2 unusual facts about J. D. Power and Associates


Rebecca Gernhardt Cox

During her tenure as an executive with Continental, the airline emerged from bankruptcy and rose from being ranked last in every measurable performance category to winning more J. D. Power and Associates awards for Customer Satisfaction than any other airline in the world.

Regions Financial Corporation

In J. D. Power and Associates 2008 Retail Banking Satisfaction Study, Regions came in last in customer satisfaction in the Southeastern region.


George Bradt

He served as an executive in sales, marketing, and general management around the world at Unilever, Procter & Gamble, Coca-Cola, and J.D. Power and Associates as chief executive of its Power Information Network spinoff.


see also

J. D. Power

Prior to launching J.D. Power and Associates in 1968, Power worked as a marketing research executive for J.I. Case Company, a construction and