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In its long history Acres of Books has served clientele such as Jack Vance, Upton Sinclair, Stan Freberg, Gary Owens, James Hilton, Greg Bear, Tim Powers, Thurston Moore, Mike Watt, Paul Schrader, Fran Lebowitz, Robert Easton, Eli Wallach, Diane Keaton, and, most notably, Ray Bradbury, who immortalized the bookstore in an essay entitled "I Sing the Bookstore Eclectic".
In James Hilton's novel Lost Horizon (1933), it is in the airplane belonging to the Maharaja of Chandapore that Hugh Conway and three others are taken to Tibet.
The hotel's design and atmosphere is based on its namesake mystical valley featured in James Hilton’s 1933 novel, Lost Horizon.