Ticket machines are available to holders of the PRC ID card and sell tickets for trains departing from this station.
Platforms 1 and 2 are used for trains to Ji'nan, Qingdao and Shanghai Hongqiao; platforms 3 and 4 are used for services to Beijing South and Tianjin West.
A design sketch for the station has been submitted by Sir Terry Farrell, architect of Beijing South Railway Station.
With the fastest (G-series) trains on the new line, the travel time from Hefei to Beijing South Railway Station is only four hours.
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