In the early 1990s the Regional Railways sector of British Rail placed an order for new EMUs to both replace older units and to work services on the newly electrified Birmingham Cross-City Line.
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It was intended for the units to be introduced on the newly electrified Cross-City Line from Redditch to Lichfield (via Birmingham New Street).
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The units were also used on various other routes, including Coventry to Wolverhampton, and Birmingham to Walsall (Chase Line) suburban services, as well as longer distance Birmingham to Liverpool Lime Street services.
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