In April 2004 First Group lost the franchise to the National Express Group, who operated the Great Eastern routes as part of their National Express East Anglia franchise.
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They are primarily used on London Liverpool Street to Clacton-on-Sea, Ipswich, and Colchester services and Manningtree to Harwich services, usually running as 4 carriages to Harwich and 8-12 carriages to Clacton-on-Sea and Ipswich.
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