The CBI works to promote business interests by lobbying and advising governments, networking with other businesses and creating intelligence through analysis of government policies and compilation of statistics, both in the United Kingdom and internationally through their offices in Beijing, Brussels, New Delhi and Washington DC.
Carl discovers that the centre has equipment that could be used to train young people in manufacturing and technology, but when he enthuses on its educational potential, Pauline retorts: "I don't want to go on Wogan with a man who makes things - this isn't the seventies. Anyway the CBI would never stand for it. If I catch you making things you'll be back inside pissing in a tin pot before you can say Amnesty International!"
In 1980 he also took a position with the Confederation of British Industry, which was suffering severely due to the effects of the 1973–75 recession.
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Hildreth was named the CBI's Young Entrepreneur of the Year at the end of 2006, which was awarded to him by Duncan Bannatyne and Peter Jones from BBC's Dragons' Den programme.