He was then on the coaching staff at West Ham United, working under manager Harry Redknapp before returning to Cardiff City as manager in February 1998, succeeding Kenny Hibbitt in the manager's position.
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In 2001 Burrows was diagnosed with cancer of the kidney, and spent several weeks away from The Hawthorns in order to recover from major surgery.
His only match for the Bluebirds came against Rotherham United which ended in a 2–2 draw, but an erratic performance led then manager Frank Burrows to cancel his trial spell the next day.
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