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Besides her academic position, Milligan is currently a director of Wells Fargo & Company, San Francisco, California; the Gallup Organization, Omaha, Nebraska, and Princeton, New Jersey; Calvert investment funds, Bethesda, Maryland; and the W.K. Kellogg Foundation, Battle Creek, Michigan.
That said, a study by the Gallup Organization, as detailed in the book First, Break All the Rules: What the World's Greatest Managers Do by Marcus Buckingham and Curt Coffman, appears to provide strong support for Herzberg's division of satisfaction and dissatisfaction onto two separate scales.
Andrew Kohut, a former Gallup Organization president, credited Alec Gallup with the ability to "smell out a bad question or an unreasonable interpretation of data".