The Kano model is a theory of product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
He is the developer of a customer satisfaction model (now known as the Kano model) whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality.
model | Model (person) | Kano | America's Next Top Model | Ford Model T | New Model Army | model (person) | Model United Nations | IPTC Information Interchange Model | Lockheed Model 10 Electra | Standard Model | Model (profession) | Kano (Mortal Kombat) | Elite Model Management | RGB color model | Model Engineering College | Kano State | Fetish model | business model | Beechcraft Model 18 | Scale model | Nice model | New Model Army (band) | Model Railroader | model (profession) | Lisette Model | Kano (rapper) | Document Object Model | Component Object Model | Asia's Next Top Model |