The organization's executive advisory board includes author Ken Blanchard, astronaut Scott Carpenter, former senator John Glenn, anthropologist Jane Goodall, actor John Stamos, and Walt Disney Parks and Resorts president Al Weiss along with representatives from Universal Orlando and Seaworld.
The idea that you can make big changes in minutes is also similar to Ken Blanchard's One Minute Manager series.
The initiative is based on a concept developed Raving Fans by the management expert Ken Blanchard and Sheldon Bowles that emphasizes "the 3Ds": Deciding what you want, Discovering what the customer wants and Delivering plus 1% of what the customer expects.
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The situational leadership theory,is a leadership theory developed by Paul Hersey, professor and author of the book Situational Leader, and Ken Blanchard, leadership guru and author of The One Minute Manager, while working on the first edition of Management of Organizational Behavior (now in its 10th edition).