In 2007 it provided services to 1.8 million people out of 2.5 million in Kampala, Jinja/Lugazi, Entebbe, Tororo, Mbale, Lira, Gulu, Masaka, Mbarara, Kabale, Kasese and Fort Portal, Bushenyi/Ishaka, Soroti Arua, Masindi, Malaba, Iganga, Hoima, and Mubende.
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The initiative is based on a concept developed Raving Fans by the management expert Ken Blanchard and Sheldon Bowles that emphasizes "the 3Ds": Deciding what you want, Discovering what the customer wants and Delivering plus 1% of what the customer expects.
Uganda | water | Clean Water Act | Water | Air Supply | San Carlos Water | Hot Water Music | Smoke on the Water | Ministry of Supply | Uganda People's Defence Force | Jinja, Uganda | water supply | Water Street | Supply of Goods and Services Act 1982 | mineral water | drinking water | Water polo at the 2008 Summer Olympics | Secret Water | Knife in the Water | Delaware Water Gap National Recreation Area | Water Rail | water lilies | Open Water Diver | European water vole | bottled water | Blue Water High | 2008 Women's Water Polo Olympic Qualifier | Western Region, Uganda | Water well | Water Margin |