The microwave system on the Alaska Highway was inaugurated with a phone call from Prime Minister John Diefenbaker, visiting Whitehorse, to President John F. Kennedy in Washington, D.C..
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As NetKaster they also provide Two-way Satellite Internet access to Alberta and parts of the NWT and Nunavut and planned expansion in British Columbia, Saskatchewan, Manitoba and Yukon.
(Northwestel used area code 403 for its services in Yukon and the Northwest Territories, but since 1999, 403 only serves southern Alberta including Calgary.)
During the operating lifetime of the mine, there was a company-owned camp to provide lodgings to miners, and the community and mine was serviced by Bell Canada and then by Northwestel.
For example, Northwestel and Telus more clearly defined the service boundary between Wonowon and Fort St. John, British Columbia.
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The Fort Fitzgerald, Alberta area was transferred to Northwestel as a result of an order in 2003, since it could be served by Northwestel at a much lower cost than by Telus.