In June 2012, the company was under investigation by the Attorney Generals' offices of 15 separate US states, led by the Attorney General of Kentucky, Jack Conway.
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In addition, the company agreed to pay $2.5 million to the states involved as part of a consumer protection settlement with what had expanded to 20 state Attorneys General, and turn over the website GIBill.com to the United States Department of Veterans Affairs to settle the civil investigation.