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3 unusual facts about Robert Cialdini


Opower

Opower's Energy Reports incorporate the behavioral science techniques of Robert Cialdini, Opower's chief scientist and the author of Influence, a 1984 book on persuasion.

Robert Cialdini

Influence: The Psychology of Persuasion was included in 50 Psychology Classics (ISBN 978-1-85788-386-2) by Tom Butler-Bowdon.

# Reciprocity – People tend to return a favor, thus the pervasiveness of free samples in marketing.



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