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unusual facts about call center



American Daylight

The film stars Nick Moran as Lawrence, an American music executive, who falls for Sujata (Koel Purie), a call center worker in India, then flies halfway around the planet to meet her.

Inktel

Inktel is a global outsourcer of business services and direct marketing services, most notably including Fulfillment (as well as inventory management and order processing) and Call Center services, but also including other services such as Direct Mail/Lettershop, E-commerce, Data Management, Social Media and Graphic Design.

Metropolitan Chicago Healthcare Council

The poison call center is staffed with poison experts including – physicians, pharmacists, nurses, and other specially trained in toxicology – provide life-saving services to Illinois residents and health care professionals.

United States Marine Corps Wounded Warrior Regiment

In 2008, Wounded Warrior Regiment officials held an unveiling ceremony to rename their call center in Dumfries, Virginia the “Sgt. Merlin German Wounded Warrior Call Center” in his honor.


see also

Charles Towne Square

The former mall site has been redeveloped as an office complex, with a Verizon Wireless call center operating in the former Ward's building and a new multi-story office tower near Piccadilly which houses the new City Hall for the City of North Charleston.

Deluxe Corporation

Deluxe is based in the St. Paul suburb of Shoreview, Minnesota and has 33 facilities in the U.S. and 3 locations in Canada to conduct its printing and fulfillment, call center, and administrative functions.

Julia Vargas Avenue

It passes the Ortigas Home Depot, a Sitel call center building, and a row of bars on the northern side before it comes to an intersection with Meralco Avenue.

Louis Cataldie

Dr. Cataldie was also involved in running both the Find Family National Call Center, AKA the Family Assistance Center, in Baton Rouge, Louisiana as well as the Disaster Mortuary Operational Response Team morgue in Carville, Louisiana.

Mainline Airways

According to IRS tax records, Mainline Airways posted a substantial loss in 2003 including $12,000 of call center expenses and forfeiture a $20,000 deposit on an aircraft charter contract.

MoneyGram

In September 2010, MoneyGram announced that it will move its global headquarters to the city of Dallas, Texas, although Minneapolis, Minnesota will continue to be the hub for its Global Operations and Information Technology Centers of Excellence, and Lakewood, Colorado will continue to host its Call Center Operations.

It has operations centres in St. Louis Park, Minnesota and Brooklyn Center, Minnesota, a call center in Lakewood, Colorado, and regional and local offices around the world.

Outsourcing

In April 2005, a high-profile case involving the theft of $350,000 from four Citibank customers occurred when call-center workers acquired the passwords to customer accounts and transferred the money to their own accounts opened under fictitious names.

Rimini Protokoll

"Call Cutta", one of their recent works, was based on outsourcing: The performers or 'experts', who were employees of a call center, were located in Salt Lake, Calcutta, India, providing the audience in Berlin, Germany with individual cell phone performances, with each call center agent guiding just one spectator solely through the remote maze of lanes of Kreuzberg, Berlin, narrating the story of Subhas Chandra Bose, an Indian revolutionarist freedom fighter.

The Cuckoo's Egg

With the help of Tymnet, he eventually tracked the intrusion to a call center at MITRE, a defense contractor in McLean, Virginia.