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3 unusual facts about Outsourcing


Leslie Willcocks

He is considered an authority in the field of Outsourcing and recipient of the PricewaterhouseCoopers/Michael Corbett Associates World Outsourcing Achievement Award for his contribution to the field.

Outsourced

Outsourcing is the practice of contracting a business function to a third party.

Outsourcing

In April 2005, a high-profile case involving the theft of $350,000 from four Citibank customers occurred when call-center workers acquired the passwords to customer accounts and transferred the money to their own accounts opened under fictitious names.


David Courtley

During this period Fujitsu Services has also entrenched its position as the IT services provider of choice for the UK Government, winning several large outsourcing contracts, including those for the Inland Revenue, MOD and large parts of the NHS.

EOA

European Outsourcing Association, an umbrella body for national outsourcing trade associations

Fabless manufacturing

Today most major IDMs including Freescale, Infineon, Texas Instruments and Cypress Semiconductor have adopted the practice of outsourcing chip manufacturing as a significant manufacturing strategy.

Frankfurter Rundschau

By means of dismissals and outsourcing, the number of employees shrank within the last three years from 1700 to 750.

HM Revenue and Customs

with Fujitsu and BT, was one of the biggest ever IT outsourcing contracts, at a value of £2.6 billion.

Investment outsourcing

Other early examples of pension fund investment outsourcing included Brown & Williamson, Weyerhauser, Maytag, ADM and K-Mart.

KMTW

The outsourcing arrangement expired at the end of 2011, and NBC affiliate KSNW (which is currently the only station in the Wichita/Hutchinson area that still airs its newscasts in enhanced definition widescreen rather than true high definition) took over the production of the KSAS newscasts at that time.

Lason

Recently, Lason was acquired by HOV Services Limited, a global business process outsourcing company that operates in North America with multiple locations in the U.S. and headquarters in Pune, India.

Levi9 Global Sourcing

Levi9 IT Services CEO, Bernhard van Oranje is an acclaimed author and public speaker on Information Technology and Outsourcing subjects.

Questions for the Future

The first series of the programme was aired in 2005, consisting of six hour-long discussions on such topics as outsourcing (recorded in Mumbai) and globalisation (from the World Economic Forum in Davos, Switzerland).

Rimini Protokoll

"Call Cutta", one of their recent works, was based on outsourcing: The performers or 'experts', who were employees of a call center, were located in Salt Lake, Calcutta, India, providing the audience in Berlin, Germany with individual cell phone performances, with each call center agent guiding just one spectator solely through the remote maze of lanes of Kreuzberg, Berlin, narrating the story of Subhas Chandra Bose, an Indian revolutionarist freedom fighter.

Sherri W. Goodman

John Goodman is Chief Operating Officer of Accenture Federal, a global management consulting, technology service and outsourcing company.

The Book of Mozilla

"Beast reborn" could also be a reference to Netscape reopening their browser division instead of outsourcing development; Netscape Browser 8 was produced by Mercurial Communications.

Torture

During a House of Commons debate on 7 July 2009, MP David Davis accused the UK government of outsourcing torture, by allowing Rangzieb Ahmed to leave the country (even though they had evidence against him upon which he was later convicted for terrorism) to Pakistan, where it is said the Inter-Services Intelligence was given the go ahead by the British intelligence agencies to torture Ahmed.

UKUSA Agreement

In 2013, Canadian federal judge Richard Mosley strongly rebuked the Canadian Security Intelligence Service (CSIS) for outsourcing its surveillance of Canadians to overseas partner agencies.

WYDC

All weather forecasts are provided through an outsourcing agreement by WeatherVision of Jackson, Mississippi.

Young Gifted and Talented Programme

The operations of the programme are outsourced to the CfBT Education Trust who took over the National Programme for Gifted and Talented Education in September 2007 and renamed it to the Young, Gifted & Talented.


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