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Her career has taken her through four successive phases: from mezzo-soprano to lyric soprano to dramatic soprano and after about 1980 back to mezzo again (see also Voice type).
Phillips is the brother of Metropolitan Opera lyric soprano Susanna Phillips.
She studied in Madrid under Spanish lyric soprano Ángeles Otein, and she also studied in West Berlin with Carl Ebert and mezzo-soprano Hertha Klust, Dietrich Fischer-Dieskau's teacher.