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unusual facts about IT service management


IT service management

However, these assumptions break down in some of the more complex multi-cloud scenarios or in the large-scale federated e-Infrastructures in the research domain (such as the European Grid Infrastructure).


Infra Corporation

Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool.


see also

Distributed workforce

Using a shared software approach called SaaS, or software as a service, workers and teams can share files securely as well as access the company’s databases, file sharing, telecommunications/unified communications, Customer relationship management (CRM), video teleconferencing, human resources, IT service management, accounting, IT security, web analytics, web content management, e-mail, calendars and much more.