Automated: an Interactive Voice Response (IVR) application is employed to convert spoken or keyed Dual Tone Multi Frequency (DTMF) data into a request for connecting to an interpreter in a specific language (identified by unique language-codes).
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Julie Seitter (née Julie Stinneford) is a professional voice talent who can be heard as "Julie", the interactive voice response agent for Amtrak's automated information and reservation telephone system.
MobME serves an array of telecom operators by powering and managing SMSC, USSD, IVR and Outbound Dialler (OBD) services.