Contrary to popular belief, it is not responsible for biosecurity items such as food and other agricultural items declared at ports of entry - this is the responsibility for the Ministry for Primary Industries.
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The New Zealand Customs Service works closely with New Zealand's other border agencies, the Ministry for Primary Industries and Immigration New Zealand.
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In January 2012, the New Zealand Customs Service mounted a search for the sailing yacht Nilaya, after the Norwegian Ministry of Foreign Affairs notified the Antarctic Treaty parties that it suspected that Andhøy and Massie would again sail to Antarctica illegally.