Retirement ceremonies for the Karles were attended by United States Secretary of the Navy Ray Mabus, who presented the couple with the Department of the Navy Distinguished Civilian Service Award, the Navy's highest form of recognition to civilian employees.
Ray Mabus, current U.S. Secretary of the Navy; former Governor of Mississippi, former U.S. Ambassador
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She has sought help from the U.S. government, and believes it has largely let her down; however, she cites former Saudi Ambassador Ray Mabus and U.S. Rep. Dan Burton (R-CA) as individuals who have been particularly supportive.