X-Nico

Customer engineer

Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.

•

Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or she could be based at the place of business of a particularly large customer and service only that one customer e.g.: Malaysia Airlines.

see also