In some states, the program name is the generic term, as with California's Freeway Service Patrol; in others, the program has an individualized name, as with Indiana's Hoosier Helper program.
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For instance, California's Freeway Service Patrol program consists of privately owned and operated wreckers that have contracts with the state, whereas Georgia's HERO program is run directly by the Georgia Department of Transportation: its vehicles are state property and its operators state employees.
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