The passenger reservation system (PRS) centre at the station caters to residents of the neighbourhoods including T. Nagar, West Mambalam, Kodambakkam, and Vadapalani.
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It is a major railway ticket-booking centre after Moore Market Complex and Tambaram.
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Mambalam railway station is one of the railway stations of the Chennai Beach–Chengelpet section of the Chennai Suburban Railway Network.
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