Like Lo Wu Station, this station is located in the Frontier Closed Area, hence access is restricted to passengers with a permit or a passport and visa to mainland China.
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In the MTR system of Hong Kong, Lo Wu and Lok Ma Chau Station of East Rail Line serve as checkpoints for rail passengers between Hong Kong and mainland China and vice-versa.
Passengers wishing not to enter the Boundary Area illegally by proceeding to Lo Wu or Lok Ma Chau without a Closed Area Permit, valid passport and visa, or without the intention of crossing over to Shenzhen must disembark here.