Online tutors also need to be aware of the stages learners usually employ in the online environment; these stages determine the kinds of scaffolding (help) that is appropriate for learners at each stage.
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This is often known as e-moderation, defined as the facilitation of the achievement of goals of independent learning, learner autonomy, self-reflection, knowledge construction, collaborative or group-based learning, online discussion, transformative learning and communities of practice.
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The company was founded in 2008 as a division of Smarthinking, Inc., an online tutoring provider, and was spun out in 2010, shortly before Smarthinking was acquired by Pearson PLC.