X-Nico

unusual facts about Contact centre


Contact centre

Child contact centre, a centre for children to maintain contact with an absent parent



see also

Cirquent

Softlab continued to focus on CRM and contact centre projects, partnering with Microsoft (Dynamics CRM), Oracle (Siebel), Genesys, Interactive Intelligence, CDC (Pivotal) and BMC (Remedy).

Matt Somers

At the same time Matt undertook a Masters degree in Human Resource Development with the University of Sunderland where he researched coaching in a contact centre environment for his dissertation.

MSC Cyberport

MSC Cyberport has recently signed a Memorandum of Understanding (MoU) with Teleperformance, a leading provider of outsource Customer Relationships Management (CRM) and contact centre services, to develop and grow the contact centre industry in the State of Johor.