X-Nico

3 unusual facts about customer


Client

Customer or client, a recipient of goods or services in return for monetary or other valuable considerations

Customer-premises equipment

With the gradual breakup of the Bell monopoly, starting with Hush-A-Phone v. United States 1956, which allowed some non-Bell owned equipment to be connected to the network (a process called interconnection), equipment on customers' premises became increasingly owned by customers, not the telco.

Under the Bell System monopoly in the United States (post Communications Act of 1934), the Bell System owned the phones, and one could not attach one's own devices to the network, or even attach anything to the phones.


2008 Aéreo Ruta Maya crash

Dan Liljenquist (president and chief operating officer of Focus Services of Roy, Utah a company that handles customer service calls for other companies).

Adler Standard 6

The exercise had its parallel in France where at about the same time Le Corbusier undertook a similar exercise for the auto-maker Voisin, apparently encountering similarly lacklustre customer demand in return for his effort.

Albert Heijn

Prices can be further discounted by using a customer discount card, called "Bonuskaart" in Dutch, which Albert Heijn introduced in 1997.

Anselm Hollo

Also in the same year, the first customer of the Indica Bookshop, a certain Paul McCartney, is known to have bought, among other things, the book And It’s A Song by Anselm Hollo the day before the bookshop was officially opened.

Astute Solutions

As the company grew, it developed applications for Web-based customer service, telephony (CTI, IP telephony, and multichannel ACD), multichannel interaction management (Web, e-mail, and chat), and customer feedback reporting.

Avea

AveA (Aria and Aycell, AandA), the sole GSM 1800 mobile operator of Turkey, was founded in 2004 and has reached a nationwide customer base of 12.8 million as of the end of 2011.

BigPond

In November 2009 Telstra chief executive David Thodey promised a "new Telstra" which will be much more responsive to its customers in a bid to improve the telco's corporate reputation, stating that the new mantra at Telstra would be "customer service, customer service, customer service", and announcing increases in speed and data allowances for BigPond customers.

Brian Solis

He has also written the foreword for several best selling books including, Social Media ROI (Olivier Blanchard), At Your Service (Frank Eliason), Share This Too (Paul Fabretti), Social ROI (Vincenzo Cosenza), Think Before You Engage (Dave Peck), Smart Business Social Business (Michael Brito), The Hidden Power of Your Customers (Becky Carroll), The Social Customer (Adam Metz), Twitfaced (Jacob Morgan), Social Media Geek-to-Geek (Synopsys).

Caffè Lavena

But the person who gave lustre to Caffé Lavena, patronizing it from his first coming to Venice and becoming an habitual customer, was the composer Richard Wagner.

Charlie Shrem

Shrem spoke at the Bitcoin 2013 conference in San Jose, California describing the potential for initial fights between Bitcoin companies and regulators and the need for close collaboration between them to develop standards of 'Knowing Your Customer' policies.

Customer engineer

Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.

Data monetization

Credit card issuers and retail banks are using customer transaction data to improve targeting of cross-sell offers.

Demarcation

Demarcation point, in telephony, the point at which the telephone company network ends and connects with the wiring at the customer premises

Electronic Life

The computer crime entry, for example, is three pages long and contains only four hard facts—specifically, that institutions were then losing $5 billion to $30 billion a year on computer crime, that Citibank processed $30 billion a day in customer transactions using computers, that American banks as a whole were moving $400 billion a year in the U.S., and that the Stanford public key code (not otherwise described) had been broken in 1982.

Euphonix

Euphonix customer Yello's Dieter Meier eventually acquired a controlling interest in the company and then took it private.

Fettuccine Alfredo

A long-time customer recounted that di Lelio's restaurant became famous when Mary Pickford and Douglas Fairbanks stopped in and fell in love with the dish while on their honeymoon in 1920.

Friedkin Airlines

The first customer was flown by J. Floyd Andrews (who later became the president of the successor Pacific Southwest Airlines) to El Centro.

Frigoglass

The company's customer base consists of the Coca-Cola Company Bottlers (Coca-Cola Hellenic, Coca-Cola Enterprises, BIG, Coca-Cola Amatil, Coca-Cola Sabco), Brewers (Heineken, SABMiller, Carlsberg, ABInbev, Efes), Pepsi and Dairy companies (Nestle, Danone) and many others.

Global Blue

Global Refund moved headquarters from Kungsbacka, near Gothenburg in Sweden, to Nyon, in the Lake Geneva area, in 2001 for a more central position in Europe to manage its business then gone global but with a strong merchant customer base in European tourist destination countries.

Godinez v. Moran

On August 2, 1984, Richard Allan Moran entered the Red Pearl Saloon in Carson City, Nevada and shot the bartender and a customer before robbing the cash register.

Groupon

When the company reported in the second quarter of 2012 that its revenues had declined along with customer growth and the amount of money existing customers spent on the site, Slate tech journalist Farhad Manjoo said Agrawal had been vindicated.

Inbound

American Inbound - a company that provides outsourced customer relationship management

Integrated customer management

The phrase “integrated customer management” was coined by Amdocs in 2004.

Interoute

Interoute's offices: Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Hungary, Italy, Netherlands, Poland, Romania, Slovakia, Spain, Sweden, Switzerland, the United Kingdom and the United States of America, plus a Network Operations Centre in Sofia and a Customer Service Centre in Prague and Luleå.

Jeep Wrangler

As of May 17, 2013, Chrysler Group's Toledo (Ohio) Assembly Complex produced its one-millionth JK model, a 2013 Jeep Wrangler Rubicon 10th Anniversary Edition, to be delivered to a customer in Sarasota, Florida.

John V. Kelly

As president of Nutley Savings Bank, Kelly was known for going out of his way to find a justification to fund a mortgage for a prospective customer and was likened to Jimmy Stewart's character George Bailey in the holiday classic It's a Wonderful Life.

Johnny Bos

Bos was a frequent customer at Jack Dempsey's restaurant and surrounded himself with boxers.

Love in Nepal

Maxi decides to shoot campaign for a new and important customer in Pokhara where the tiff between her and Abby continues.

Marcel Desoutter

41 of this type and the improved Desoutter II were produced, but the business folded in 1932 after its main customer, National Flying Services at London Air Park, Hanworth, went into liquidation.

NPO Mashinostroyeniya

India is NPO's second largest customer after Russia for sale of P-70 Ametist, BrahMos, P-800 Oniks and possibly the P-500 Bazalt

Oklahoma Turnpike Authority

In January 2005, the authority caused a minor stir when it sent a letter to 41,000 people with a number purported to be a customer service line but, according to Reuters, callers "found themselves calling a sex line where they could speak with 'exciting people', such as lonely housewives, students and fantasy girls for $US2.99 a minute."

OnePulse

No PIN is required for contactless transactions, providing a similar customer experience to Oyster.

Ōyama Iwao

Ōyama Iwao is the first recorded Japanese customer for Louis Vuitton, having purchased some luggage during his stay in France.

Paul Thelen

At Mercer, Thelen worked on developing targeted customer marketing solutions and customer database mining programs for several companies including First Interstate Bank (acquired by Wells Fargo) and Sprint Telecommunications.

PerkStreet

Customer questions associated with debit cards that begin with 5519 (or account numbers that start with 123) should be directed to The Bancorp Bank and questions associated with debit cards that begin with 5507 (or account numbers that start with 234) should be directed to Provident Bank.

Power Pad

Short Order, features gameplay similar to that of Atari's arcade game, Touch Me, and Milton Bradley's electronic memory game, Simon, where the player must build a hamburger in which the customer requests by remembering the order of ingredients that the customer puts out.

Rahway Valley Railroad

But despite these new predicaments the RVRR under Cahill kept trudging along, increasingly relying on its largest customer, Monsanto Corp. in Kenilworth, as slowly more smaller customers switched to trucks.

Reedville, Virginia

Menhaden, once caught, are cooked in large mass and processed for further use in various applications including as a protein additive for poultry feed; Tyson Foods is a large customer.

Rekkof Aircraft

KLM, a current user of Fokker aircraft and suggested as a launch customer, has denied that they are in negotiations with Rekkof and has Embraer regional jets on order to replace their Fokker fleet.

Ron Stephens

In early February 2006, Stephens challenged Blagojevich in an appearance on The Daily Show to discuss the Governor's executive order that pharmacists must dispense any drugs for which a customer had a valid prescription, including birth control pills and Plan B.

Sir Francis Baring, 1st Baronet

In 1774 his first American customer was the leading Philadelphia merchant, Willing, Morris & Co.; its influential partners included Robert Morris, a future financial architect of American independence from Britain, and Thomas Willing, a future president of the Bank of the United States.

Sparker Media

Throughout this period, Parker worked full-time as an editor, writer, and publishing manager, responsible for maintaining publishing schedules, relaying updates found in the Federal Register, and delegating customer inquiries, while taking night classes at Trinity College to earn his MA in English in 2007.

Splash, Too

They are welcomed back by Freddie, and Allen manages to attract a potential new customer for Bauer Produce, the wealthy Karl Hooten (Noble Willingham).

The Whizzard of Ow

Wile E. starts to fall and dials the Acme Flying Broom Customer Survive on his phone for help but gets a recording telling him all operators were busy.

Tonejet

In June 2010, Air Berlin launched its own line of beverage cans after becoming the first customer for Ball Packaging Europe's technology co-operation with Tonejet.

Tremont Group

In December 2010, Irving Picard, the court-appointed trustee in the Madoff bankruptcy, sued Tremont over $3 billion in customer money that Tremont lost by investing with Madoff.

UniCredit Bulbank

The 1992 meeting of shareholders changed the bank's status to a universal commercial bank, so the branch network was expanded (Plovdiv, Kardzhali, Burgas, Stara Zagora, etc.), focusing on customer service in the years to follow.

Video Arts

Productions include Awkward Customers, More Akward Customers, Who Sold You This, Then?, It's Alright, It's Only a Customer, How Not to Exhibit Yourself, I'll Think About It, The Unorganised Manager, Meetings, Bloody Meetings and More Bloody Meetings.

Vinco Corporation

Prior to working for the Belock Instrument Corporation in 1957, golfing great Gene Sarazen was in charge of customer relations for the Vinco Corporation.


see also